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Returns & Exchanges

At AYVA, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.

3

Attach the Label

Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing